This page is intended as a tool for our clients to pick their glass and concrete colors.
First, at lunch today, service was a bit slow.A simple gesture, but one that was appreciated.I had someone ask me recently to define customer service.A very pleasant young woman by the name of Ericka in Albany, Georgia, explained she was reviewing accounts and was calling to let me know I could save money by changing my texting package.Side note: maybe everyone else was in the know about Google text thing and I was the only one still using Directory Assistancebut nonetheless, I was impressed she offered up the info.Colors on this site approximate as closely as possible the appearance of the finished product.And, in the company customer relationship, like any other relationship, its the little things that count.Customer shouldnt be mysterious or difficult.Now that is information I can use and the experience created a positive impression of a mega company, which can be hard to accomplish.So, kudos to Three Graces in Tifton!Minutes later, I received a call from AT T, my mobile carrier.Web m.Bollard Post Lamp, bollard Post Lamp highlights outdoor living room.So, when I had two examples of outstanding, memorable customer service come my way today, I opted for a shout out as part bate papo gay mauriti of my blog.However, as simple as the crucial business element of good customer is, it is also frustratingly rare.Things like doing what you say you are going to do when you say you are going to do it, remembering special occasions, saying thank you, being timely and honest, acknowledging a mistake and doing what you can to make it right and.I mean, honestly, the strategy can well thought-out, uber creative and executed flawlesslybut when the customer actually interacts in person, online or via phone with the company, if service isnt up to snuff, it is really all for naught.Variations in color on the actual project should be expected due to job conditions, finishing techniques, and slight manufacturing color drifts.Nice enough, but what really impressed me was when she noted that I also use Directory Assistance frequently (at 2 a pop, trust me, I know use it frequently) and that if I would just text google (466453) with the name and city of the.I was satisfied enough with that explanation, not to mentioned a bit chagrined.
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